Shipping Policy for Infinight

1. Shipping Destinations

We currently offer shipping services exclusively within Lebanon.

2. Shipping Method and Delivery Time

We provide standard shipping with an estimated delivery time of 2 to 5 business days from the date your order is confirmed.

3. Shipping Costs

Shipping costs are calculated based on the weight of your order. Standard shipping is typically USD 4 for orders under 10 kg anywhere within Lebanon. Shipping fees will be displayed during checkout before you complete your purchase.

4. Order Processing Time

Orders are typically processed and prepared for shipment on the same day or the next business day after order confirmation.

5. Tracking Information

We provide order tracking information for your convenience. Once your order has been shipped, you will receive a tracking number via email or another available contact method.

6. Lost or Damaged Shipments

In the unlikely event that your shipment is lost or arrives damaged, please contact our customer support team as soon as possible. We will work with our shipping partners to resolve the issue and ensure your satisfaction.

7. Changing Your Shipping Address

If you need to change your shipping address after placing an order, please contact us immediately. While we cannot guarantee that changes can be made after an order has been processed, we will do our best to accommodate your request.

8. Remote and Hard-to-Reach Areas

Additional shipping charges may apply for deliveries to remote or hard-to-reach areas within Lebanon. If applicable, you will be informed of any additional charges before your order is shipped.

9. Holiday and Peak Periods

During holidays, promotional events, or other peak shopping periods, order processing and delivery times may be longer than usual. We appreciate your patience and will make every effort to deliver your order as quickly as possible.

10. Contact Us

If you have any questions about this Shipping Policy or need assistance with your order, please contact us:

Infinight

Email: infinightshop@gmail.com

Phone: +961 79 385 422